Privacy Policy

Last Updated: January 2024

1. Information We Collect

When you submit a quote request through our forms, we collect:

• Personal identification information (name, date of birth, address)
• Contact information (phone number, email address)
• Service preferences and requirements
• Current provider information (if porting numbers)
• Hardware selections
• Additional information you provide in text fields

2. How We Use Your Information

We use the information you provide to:

• Process your quote request
• Contact you regarding your service inquiry
• Provide accurate pricing and service recommendations
• Set up services if you proceed with an order
• Comply with legal and regulatory requirements

3. Data Storage and Security

Your information is transmitted securely using industry-standard encryption. We store your data on secure servers and implement appropriate technical and organizational measures to protect against unauthorized access, alteration, or destruction.

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers necessary to fulfill your request
• Telecommunication carriers for number porting
• Third parties with your explicit consent
• Legal authorities when required by law

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

6. Cookies and Tracking

Our website uses minimal cookies for functionality purposes only. We do not use tracking cookies or analytics that collect personal information without your consent.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Phone: 0330 122 0000

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

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